Effective Date: September 12, 2024
At Online Launch Maven ("we," "us," or "our"), accessible from https://onlinelaunchmaven.com, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our website and services.
1. Information
We Collect We collect information you provide directly, including:
Account Information: Name, email address, password when you create an account.
Contact Information: Phone number, mailing address when provided.
Payment Information: Credit card details, billing address for purchases.
Communications: Content of messages when you contact us.
Survey/Feedback: Responses to surveys or feedback requests.
We also automatically collect information about your use of our website and services:
Usage Data: Pages visited, links clicked, features used.
Device Information: IP address, operating system, browser type, device identifiers.
Location Information: If you enable location services.
Log Data: Standard server log information (IP address, browser type, timestamps, etc.).
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and gather information about how you use our website.
2. How We Use Your Information
We use your information to:
Provide, operate, maintain, and improve our website and services. Personalize your experience and develop new products and services. Communicate with you, respond to inquiries, send administrative information and marketing materials. Process transactions and deliver products or services you purchase. Analyze website and service usage, identify trends, and improve functionality. Protect our rights and interests, enforce our policies, and comply with applicable law.
3. Sharing Your Information
We may share your information with:
Service Providers: Third-party companies that perform services on our behalf (e.g., payment processing, data analytics, marketing). Business Transfers: In connection with a merger, acquisition, or sale of assets.
Legal Requirements: When required by law or to protect our rights, property, or safety, or that of others.
4. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information will depend on the specific information concerned and the context in which we collect it. We will normally collect personal information from you only where:
We need the personal information to perform a contract with you.
The processing is in our legitimate interests and not overridden by your rights.
We have your consent to do so.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
6.1 South African Users (POPIA)
As a South African company, we comply with the Protection of Personal Information Act (POPIA). You have the right to:
Access: Request access to your personal information we hold.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information in certain circumstances.
Objection: Object to the processing of your personal information.
6.2 California Residents (CCPA)
If you are a California resident, you have the right to:
Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and disclose.
Delete: Request deletion of your personal information.
Opt-Out of Sale: Opt-out of the sale of your personal information.
Non-Discrimination: Not be discriminated against for exercising your CCPA rights.
6.3 EEA Residents (GDPR)
If you are located in the EEA, you have the following data protection rights:
Access: Request access to your personal information we hold.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal information in certain circumstances (right to be forgotten).
Restriction of Processing: Request restriction of processing of your personal information.
Objection to Processing: Object to processing of your personal information based on legitimate interests or direct marketing.
Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another controller.
Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
7. International Data Transfers
We may transfer your information to countries outside of your country of residence, including to countries that may not provide the same level of data protection. We will take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us to have it removed.
9. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
10. Links to Other Websites
Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://onlinelaunchmaven.com/contact
13. Governing Law This Privacy Policy shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of laws provisions.
14. Dispute Resolution Any dispute arising out of or relating to this Privacy Policy shall be resolved by binding arbitration in accordance with the arbitration rules of the Arbitration Foundation of Southern Africa. The arbitration shall be conducted in English in Cape Town, South Africa.
15. Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Online Launch Maven relating to your use of our website and services and supersedes all prior or contemporaneous communications and proposals, whether oral or written.
16. Severability
If any provision of this Privacy Policy is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
17. Waiver
No waiver of any term of this Privacy Policy shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under this Privacy Policy shall not constitute a waiver of such right or provision.
18. Notices
All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered personally, upon the first business day following deposit in the mail, postage prepaid, certified or registered, return receipt requested, addressed as follows:
If to Online Launch Maven:
Online Launch Maven 15 Vygie Ave Still Bay, 6674 South Africa
Email: [email protected]
If to you:
To the email address you provided to us.
19. Effective Date
This Privacy Policy is effective as of September 12, 2024.